I stand corrected, but in terms of the consumer protection act one has 7 days terminate a contract. I went to the vodacom shop to upgrade my contract that i had for the past 10 plus years and i got the phone i wanted at good rate, but now that i am experiencing problems with the phone they expect ...
Upon entering the vodacom shop on last friday I asked one of their consultants to hand me a catalogue which would have all their deals available for the month I then left with the book and returned after making up my mind Only to be told that my selection was out of stock futher more the consultant ...
Today is the fourth working day after making my complaint about Vodacom not cancelling my contract as it was requested on the 19th November 2013 at 14:27 to be cancelled on the 31st of December 2013 and still no response from Vodacom. I phoned customer care on Friday the 3rd of January to find out ...
Thank you Kurt Wilson for helping me via online chat, i don't know whether this compliment will reach you but i'll give it a try. Thanks for helping me with the migration request. Its greatly appreciated. Kind Regards PA Roodt ...
Hello Long story short, I signed up for a contract, but unfortunately the SIM card I received was not compatible with my device. I went back to the Vodacom store to find an alternative. Eckhardt was the _only_ representative who actually cared about my situation and tried everything he could to ...
In December I did an upgrade specifically asking for delivery in January when back from holidays. Was called by the couriers in December wanting to deliver new phone which I was not able to accept so the phone was returned by them to Vodacom. On return from holidays I have been trying to track down ...