Vodacom has a Gift Happy promo, that allows somoene to send a friend a gift, my son received one of those telling him he has free talktime from 8.00 till 9.59 in the morning. As he is 16 the person he wanted to phone was his girlfriend who was on holiday. They had an hours chat and then he was cut ...
Incorrectly Billed for 2 consecutive months by Vodacom, queried the bill and was being escalated to the Vodacom Billing department on the 13/12/2013. I was told that someone would cantact me in 24 hours, but there was not contact made since this issue was raised with Vodacom. I followed up and no ...
Busy on phone, continuously having bad reception & interruptions during calls. We repeatedly complained and no action is been taken by Vodacom to improve signal status. I'm acting on behalf of 200 other Vodacom customers residing in Penhill Estate ...
I received my new iphone from Vodacom today and there was no sim card delivered with it. I then called the call centre to ask why this was the case and they could not even find my profile or account on the system, never mind my upgrade details. It took another 30 mins for them to work out who I was ...
I took a cell phone to be repaired on the 11 Dec. They told me the repair would take 2-3 days. Then discovered phone needed to be replaced. They called to say collect replacement phone. Went home to discover still faulty. Back to Eastgate. they then said I would have phone by 7 Jan at 11 am. I ...
Since September 2013 I am billed for a device that I have returned to the store. This started on the 29nth Aug 2013 after I visited a Vodacom shop in Savannah Mall Polokwane to buy data bundles. Instead, the sales person recommended that I must sign a contract for a device which I later learned it ...