My contract with Vodacom is up in May 2014 so I called them on the 5th of Feb to find out if I can cancel early as the CPA law says you can cancel a cellphone contract early with 20 business day notice and a cancellation fee of no more than 10% of the remaining contract fee may be charged as a ...
After my last complaint Elroy from Vodacom phone me and solve my problem with my account for which I'm very gratefull but then he promised me for the inconvience that he will give me R200 airtime and 1 gig of data for 6 months on my no: 0825795489. Up to date I have not received any thing. ...
I have been having the same problem for the last few months with regard to my payment. Every month pay my account by the 15th of each month and fax proof of payment to the number given to me in Johannesburg. But every month i am told my account is in the arrears, never had this problem before has ...
I contacted customer care to ask about having a 2nd sim card that has the same number. I received an email response stating that "With (Twincall), both SIM cards will have the same number, however, cannot be used at the same time". I paid for the new simcard at a vodacom shop, and I was ...
IPhone stopped charging, still under warranty, brought into Vodacom repair centre to repair. get call 2 weeks later that phone is not covered because of crack on back which has been there for 6 months. since when does a minor crack affect the warranty in terms of the phone not charging! I asked the ...
I requested a sim card to be cancelled on my line (I have one line with an additional data sim added). After giving clear instructions which sim card must stay active, Mrs Sharon went and cancelled exactly that sim card which I clearly instructed her must remain active. After I queried this at the ...