I called Vodacom customer care on several occasions regarding the issues I am having with my Map/GPS. The application is not finding my exact location. It isn't 2KM away it is 5KM away, meaning even the cursor on the phone does not move the my vehicles as I am driving. I have tried to download ...
I have been a loyal Vodacom Client for over 6 years. I have 5 Contracts with Vodacom and an EXCELLENT Credit Score as per Transunion. I pay my account for the previous month within 5 working days of the new month which has never been advised is an issue with Vodacom, however on my Credit Report it ...
So this is how it went down Vodacom over billed me. then made an arrangement to pay month end. I paid and then they double debited me. then after arranging new payment they froze my account telling me I exceeded credit limit my limit is 1700 my bill is 1400 then they told me it includes marches ...
I changed my account (0824444132) from AFC (Pty) Ltd into my own name in October 2013. I upgraded my Blackberry to a Samsung S4. Vodacom have continued to bill me R59 monthly for the BIS service, of which I have no use for, as I am using my new Samsung S4. I emailed them on 5 January 2014 to ...
Took phone for repairs 19 Jan (second time in a year) - STOOD in queue for an hour - took 30 minutes more for staff to take item in - only 3 staff at repairs counter! Went to see if phone is ready today - STOOD an hour in queue again! - again only 3 staff on duty - another staff member, Jaco ...
I cancelled my cellphone contract in December last year and the phone was collected from me on the 05 December 2013. I then called vodacom to report that the phone has been collected so that they can cancel the Stop Order and i spoke to Zama and she assured me that the stop order will be cancelled, ...