I accepted Elite mobile's offer, who told me they represent Vodacom with whole I have all my contracts, to extend an existing Vodacom contract on 14 November 2013. I simply wanted to take advantage of the free smart phone offer to give to my second daughter as a gift. I specifically arranged for ...
I have just spent over an hour speaking to the vodacom customer care line in order to explain to me a very simple billing inquiry that I have! 1 frustrating hour later and I am no closer to an answer. I have been transferred between the data and accounts department so many times I can recite your ...
I am with vodacom the way the handled my case of, so i want to notify Vodacom that i am taking legal steps since they don't want to communicate with me or update me with my case after such a longtime, Vodacom will talk to my legal advice i am feed up with Vodacom head office with their empty ...
I had an upgrade on my contract to a Samsung Galaxy S4 the phone worked perfectly for a month but then started giving problems, the battery started swelling causing the screen to lift and also some acid from inside the battery went into the phone. I then phoned Vodacom to explain the problem as the ...
On 21/12/13 I purchased a 5GB Promo Data Bundle on-line. The bundle was not loaded and I reported it via on-line chat. I received no response and phoned them numerous times. On 24/12/13 Vodacom loaded the bundle incorrectly. I reported it but they never fixed it. Phoned many times again. On ...
IPhone5 damaged, screen loose and would like it serviced according to the warranty received when purchasing the device. I was told that the standard procedure is to send device away for 7-10 days and that no loan units are available. With the reliance on cellphones clearly that turn-around time ...