What an absolute nightmare we have had with Vodacom!!! We had paid the handset fee in full for both cell phone numbers (on one persons name) and then transferred one of the numbers from the old owners name into another persons name. a few days later this line gets blocked with a message saying I ...
Well where do i start, 1st i by accident load vas on my daughters phone so i called this awesome company and was told 48 hours after 48 hours i phoned and got told no 5 days, 5 days has come and gone an nothing has been sorted out again awesome company wow they sure do have alot of working there ...
I receive an itemised billing from Vodacom whom I have a contract with, 2 months ago prior to this i had put a limit on the account for R350, this month my itemised billing states R514. I call the call centre to find out why and so I said to the lady I will not pay the excess balance on that ...
Again, same problem. Phone VODACOM 082111, nobody answers? (after 30 minutes) Call logged, MyVodacom website otp number is sent to unknown cellnumber? also in my profile there is an unknown person's name?? even though I've used this online profile a couple of years. After explaining this concern ...
I upgraded my contract last year and included a 1 gig data contract. It has been 3 months that i upgraded and for the last 2 months I haven't receive any data on my contract that I already got billed for. I Phoned about 20 times 082155 and no one can tell me when the problem will be rectified. They ...
Hi I cancelled my 2 contracts (due to lack of signal) on the 8th of Jan 2014 and paid the ridiculous premature termination penalties. With that I also requested a letter stating that the contracts have been cancelled. On Monday I followed up as to where my letter is only to realise they never ...