I ordered a an additional line to an existing contract in my name online on Monday 6 January 2014. Phone was delivered on 7 January but was broken. I called on Wednesday to advise, and the post sales care team advised a new one would be sent on Friday. Friday came and went yet there was no ...
My boyfriend has a Vodacom account for a Blackberry cellphone - he called customer care to have a R600 limit put on his phone, which they confirmed had been activated. Now, a few months later ( /- 3 months), he gets a text saying his account is over R1000, then another saying its R3000.79. He ...
My brother took a contract for my mother with Vodacom as she never wanted to change service providers with the number 0825637795. recently in November my mother was in 30 days arrears (line suspended and all) and was charged a return debit fee of R100, and made a payment, however as the acc was ...
Over a week ago I handed back the second laptop I had received from Vodacom and requested that they cancel my contract. I was told I would hear from them in 24 to 48 hours. A week later I am still getting weak excuses from Simon as to why thius has not happened. I have had two laptops from Acer via ...
Hi have booked a blackberry in at the mentioned shop on the 2nd of Jan, due to the phone not booting up. We tried other blackberry's of the same model to cancel out a faulty battery in the shop and at home before we took the phone in. I was told its a software update that is to be done, and phone ...
Currently on a talk 350 package which is due for an upgrade. just been informed that I will loose 1001min anytime 50 weekend minutes because I am changing packages. this is day light on Vodacoms side as I have paid for this minutes and expect they are still eligible to me even if I am upgrading my ...