I send an email to Vodacom regarding my faulty phone, in less than 7 months it has been sent in for repairs 3 times 2 of the times it was send to the advance repair centre. The last time I took my phone in was the 19th of December 2013... I still have not received the phone back, the last time I ...
This is now my third complaint on Hello Peter. I have gone through so much hassle trying to upgrade but still have not received my phone. First the phone was returned as I was not able to receive it due to personal reasons. After upgrading a second time (to an S4 Mini LTE) I previously checked the ...
On the19th of December 2013, I applied for Vodacom contract Telephonic-ally and spoke to Simphiwe everything went well and i chose Sam-sung SI II mini S8190 white in colour to my surprise as their December special i have to choose one gift for free and i chose a Blue-tooth device. Then i received a ...
On the 21/12/2013 i took my blackberry 9320 for repairs at the Durban Old Fort Repair Centre. When i spoke to the consultant i was told it must be the battery, prior to that i took my blackberry to another outlet and i was told it was the battery and there seems to be a defect with the Blackberry ...
Processed upgrade on 08/1/2014. instructions was given to deliver to 3rd party. This was agreed by the upgrade consultant. Delivery on the Internet should be by the next day, i upgraded after 12:00 and know next day delivery was not possible. On Monday morning a call was made to Ram. Ram call ...
Called Vodacom customer care on Saturday 11 January to have my temporary voluntary limit increased to enable me to utilize my cell phone as its intended purpose of making calls. The call center agent assured me that my line will be unlocked within 1 to 6 hours. I checked later that evening and ...