I discovered in January that my contract had been upgraded only by the fact that my subsciption had tripled. When i checked my statement i saw that someone had upgraded it for a Samsung Galaxy S4 and the phone had been delivered in Germiston (I live in Hartbeespoort). I reported this to Vodacom and ...
Vodacom complaint with Sony mobile Vodacom will never get any referrals from me As I haven't had one great year with them, First I applied for a laptop on contract, the girl who helped me and my fianc? was chewing chap pies leaning against the wall, and every time you asked her something she ...
I took in two phones into Jabulani malls repair centres one was a nokia N8, which vodacom decided to replace it with a Nokia 720i a black one and gave me all the charging equipment. the phone didn't even work a week. i brought it back with erthing that came with it. they replaced it again with same ...
I recently upgraded my contract with an ipad mini. Today I would like to check my data balances. Previously I was told to SMS balance to 31050, which worked fine. However, you guys do not allow for messages to work on an ipad so I'm stuck. Downloaded the app which shows I have zero bundle left. I ...
I have recently opened a Top-Up contract account with Vodacom in October 2013, and I see that every month I am being charged Sundry Charges (24 Months Handset Instalment) which I believe that supposed to be a once-off charge. Sometime in November/December 2014 I was phoned to take an insurance for ...
Dear Vodacom, It is sad to say that one of our family members passed away - and we are now struggling to transfer the accounts from his name to another person's name - you disconnected the phones - which is unacceptable! I phoned the legal department a few times and there was no option of any as ...