I received an SMS on Thursday 02/01/14 to inform me that the data usage on my account is very high R4572.64 at the time. I contacted Vodacom and was told that the problem would be investigated and I received an SMS with ref number S3-O4Q2-11SS7 telling me that it could take up to 14 days to ...
The reception from my residence over the last few months has gone from acceptable to almost non existent. While my wife who is with Cell C has reception all the time. Clearly I will move to Cell C now. ...
This complain is on behalf of my senior friend. Her contract expired and she was called for an upgrade, she wanted to cancell het contract but was forced into upgrading and the phone she received is worsed than her previous phone (older features). She try to contact Vodacom to be assisted with no ...
On the 14th January 2014 I sent my staff to purchase a R150 1 gig data bundle from the Vodashop at the Pavilion. The staff there namely nolutando told him that they donot sell that value data bundle and proceeded to ring up a R159 bundle which is only 500 mb. It was loaded onto my ipad. When he got ...
I ported my number from a Virgin Mobile contract, to Vodacom prepaid in December 2013. The process was quick and painless and my new SIM was activated on the same day, no hassles! Very impressed, I thought that it would be a tedious process! ...
I went to Nedbank to register for Impesa... the lady then told me that Vocaom does the registration. i then went to Vodacom, firstly the staff is unfriendly, secondly they are useless.the lady at the front desk refers me back to Nedbank who confirms for the second time they dont do registrations. ...