I took my phone in to vodacom because the screen was cracked. I got a message from them saying that it will cost me R1900.00 to repair my phone as it had water damage and it cannot be repaired under warranty. Im sure that vodacom tried this every now and again to save on warranty claims. Im not ...
I contacted the cancellations department today, to find out how much I would pay to terminate my contract early. I have until May 2013 to go. I was told that I would have to pay for the outstanding balance as well as the remainder of my contract. I have a R 315.00 Top-Up contract and I can ...
I get someone else's account, a company in Cape Town, via email from Vodacom accounts Dept every month. Every month I forward it back to Vodacom customer care advising them the bill is not for me. I get a reference number - no one from Vodacom ever comes back to me. Come the next month the wrong ...
On the 4th of January I ordered a Dell laptop from the Vodashop in Tzaneen. They told me the to wait 5 work days for the delivery. After 6 work days I went to the shop and their response was "there is a shipment on the way, please come back later the afternoon or tomorrow". So I waited 2 ...
I just received my account from Vodacom and there is a charge on the account for R440.78 for Call sponsor. I do not have any call sponsor active on my account anymore!! And I logged complaints with Vodacom that the call sponsor is disabled but calls are still going through. So I am being charged ...
Went to Vodacom Cresta 05/02/2012.Requested to convert an EXISTING data sim from prepaid to contract. I made it clear that I needed to use the modem that same day & requested the consultant (Salesman#9 known as Nhati) to confirm same would be ready for use. If he had just said it would not be ...