Vodacom has been deducting too much off my account for the last 4 months and when I call to rectify the problem I keep getting transferred to the wrong department. After my 5th attempt at calling back and explaining my story to more than 6 people the call got cut yet again. This is absolutely ...
Hi My daughter is with vodacom, and every single month it is a issue with her account. For instance in November on the 12th they put through 2 debit orders. the amounts was R 2000.00 and R 2209.31 After a long fight they refunded the R 2209.31 only on the 6th of December. On the 10th of December ...
I had a query, but the call centre agent did not help me. When I told them that there is a crackling noise behind as if its from an unstable microphone, they gave me a bad attitude. I tried telling them that I cannot hear anything from their side only crackiling (no way they could help since i ...
I got a contract with vodacom for many years. My contract ended in November 2011 and i queried what would the settle amount be as i wanted to upgrade my contract which i normally did. In Novermber i paid ex amount and then renewed my contract. My new contract No Is 13306887-8. On 30 January 2013 I ...
I ported my cellphone number from Cell C to Vodacom Monday afternoon4 February 2013 at Vodacom branch of The Grove shopping Mall in Pta East about 13h30. Cell C sim stopped working at 23hoo on Monday. It is now 13h00 on Wednesday and still the sim card of Vodacom has not activated. Customer service ...
I took my faulty blackberry in for repairs at the Vodacom Tygervalley branch, they informed me that my phone has water damage, I told them that my phone has never come in contact with water, they informed me that it could be due to condensation sweat etc. I mean so every single phone that comes in ...