AfricaComplaints.com » Telecommunications » Complaint / review: Vodacom - Cancellation fee = Remainder of contract!!! | #33034

Vodacom
Cancellation fee = Remainder of contract!!!

I contacted the cancellations department today, to find out how much I would pay to terminate my contract early. I have until May 2013 to go. I was told that I would have to pay for the outstanding balance as well as the remainder of my contract. I have a R 315.00 Top-Up contract and I can understand the outstanding balance, but I cannot see why I must pay for the remaining months of the contract if I will not be able to use the airtime! This is ridiculous!! The lady I spoke to wasn't even friendly. Please revert back to me. Porting my number to Vodacom, was the biggest mistake I've ever made.

Date:

Company: Vodacom

Country: South Africa   City: Cancellations Dept

Category: Telecommunications

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