I've started complaing re abovementioned since last week... customer care calls back and emails me but nothing actually improves. Highveld Mall Vocacom technical dept person had no idea what to do with my query re. Outlook. Someone named Pascal Luke Van Reenen, Customer Care, eService Team said a ...
Friday night, after realising that my phone had been, I called Vodacom Call Centre to have my phone blocked and handset blacklisted. I asked that the confirmation be sent to my fianc? es number. I was also instructed to obtain a police report to perform a SIM swop. The next morning, I went to the ...
My wife tried to opened a contract last year but to our surprise was unable to do so as a account was already opened under her ID number and bank account. This was reported to Vodacom and the person owning the cellphone and number was contacted, it turns out Vodacom had the account opened in Durban ...
I gave in my BlackBerry to Vodacom, on 13 December 2012, as the device was giving me problems. it was loosing network coverage, and intermittantly switching off. Job Reference-8414109-24378604. I was notified, and collected the device on 2 January 2013, only to discover that all that was done, was ...
Booked router 28/09/2012 from Canada to pick up 16/01/2013 at King Shaka Airport. Was ensured router had the widest coverage, most reliable network in SA. Router was not consistant took to Cellcity in Gateway 20/01/13 and sent out another one on 21/01/13. Problem getting service where staying and ...
Our data contract came to its end in December and now we would like to upgrade, do you think its possible!!! NNNNOOO we have the computer but NO modem! cant tell you when you will receive your modem!! but please pay the bill on time!! You just cannot speak to anyone on a managerial position and if ...