I am absolutely furious. I have been paying R400 towards my vodacom contract every single month via bank deposit. The contract is actually R389.00 per month. A few weeks ago I received an email stating that I will be handed to their collections department and that my account is suspended and that ...
I had an upgrade yesterday 16/01/2014 and took a s4 mini. I was advised a sim swap needed to be done because it was a micro sim card and it was a fee of R63, which I afterwards told by people that they could have just cut my existing sim and insert it into the new phone and saved me the R63 . I was ...
I have an 3G from Vodacom and for the last 3 years I''m buying data bundle 1 gig every month I only use the card for internet. My phone ring and when I wanted to answer I see it shows my 3G nr so I answer the phone quit surprice I asked the client where did he get that nr so he said he bought it a ...
I had my services suspended for my cellphone contract, which I pay approximately R750 each month to Vodacom. and had an issue this december because i am self employed with the account to my attention was called and arranged a debit to go off the account on the 10 January 2014 the consultant advised ...
This morning my MyGig 3 account was off. I have a soft lock on the account to prevent me from going over my limit by more than R 120. I connected to the Wi-Fi modem address and according to the SMS's on the device I used almost 700 megs of data between 10PM and 12:30 AM. The account was soft locked ...
I mr Roets send a text sms to 0836256015 at 20:03 I checked my account balance and it was on R5.91 and just after the 1sms it came down to R3.91 I called customer care 111 and they could not give me a answer? how is this possible for a single text message of 160 characters off peak to be charged ...