Hi am a Vodacom Contract Subscriber and as my contract expires on the 14th of Feb, i would like to cancel the contract. I had not been receiving my statement since late last year and have always received it previously. I was not contacted by Vodacom to inform me of an upgrade or a cancelation ...
My 17 year old son was tragically killed in a car accident in August last year. Since then my husband has been trying to cancel our son's cell phone contract. It isn't a big contract, something like R150 per month. He has spent hours on the phone to Vodacom, spent time in a Vodacom shop and ...
My Vodacom contract line was upgraded without my consent on 10 December 2013. I only discovered this on 1 January 2014 during a call to cancel the contract. A service request was created for which I have the reference number, but to date no one has contacted me to follow up. Every call I've made ...
21 Days later, still no delivery. I have called your after sales department more than 3 times & they keep telling me they are doing manual re-submissions. Do you guys want me to cancel this deal? ...
I took out a contract with Vodacom last year some time in may or june 2013 upon the application the consultant asked me if I wanted insurance on the phone and I replied and saying on;y insure the main number because my girlfriend doesn't want the insure. Im the month of January 2014 I was mugged ...
On the 14th of January I upgraded my phone to Samsung Note and Gear. I was told by Niel that the Gear is not in stock but the Note 3 is. They would deliver the Note 3 and then the Gear later. Today when I followed up there suddenly is no stock of the Note 3 either??? So was the order not placed to ...