We went overseas and I logged a sms call to receive ONLY SMS and SENDING SMS while overseas. NO PERMISSION was granted to Vodacom either on phone or mail to state that I allow them to 'roam' my phone and to allow them to download data while I was overseas. My phone was on Wi-Fi due to SOS message ...
I received feedback from the Executive Client Liaison Officer, Jaco Von Metzinger. Could someone please assist me whom is able to do his job properly. This will be officially the last time that I log a hellopeter report, then I will revert to the media regarding this matter. On thursday the 16th of ...
I took my for repairs and it came back with the same problem and one of the staff told me that they didn't fix it they just do a software upgrade, and I took it back again and m still experiencing the very same problem, and I called vodacom insurance and they are telling me that I have to take it ...
This complaint is directed to vodacom as a whole, I come from a rural area in Limpopo called Ga Modjadji sehlakong, Head Kraal. We have been having Network coverage problem ever since the existence of vodacom as an entity for over 15 or 20 years. I want to find out from vodacom about their plans to ...
I opened a prepaid data account nearly a year ago. For R99 per month I received 2 Gb per month. PREPAID. When I was at the point of having used up nearly all data, I would receive an SMS advising me that 1) my data bundles were nearly depleted and I should buy additional data, OR 2) that my ...
Got a vodacom contract. have a samsung but paying for a blckberry service and refusing to refund 11 months. also bought 1 gig of data but they charged me over R1400.00. they have never gotten back to me. gave me a sms to check the status of the query which dose not work. ...