I waited in a que for over 30 minutes without any response/movement. Only two people were manning the work stations (it almost looked like a slow strike) and two more were completely open. This is not the first time that I have experience absolutely appauling service at this particular shop. ...
My BB10 BBM service expired on 10 Jan. On 11 Jan I requested activation of the service but it was never activated and the airtime I loaded for this purpose was depleted due to data services. I received an sms stating the service is available until 0000-00-00 and R19 will be deducted. I called the ...
Arranged an upgrade to a new tablet and was sent wrong item. Did not sign anything and returned the tablet immediately. Vodacom acknowledged receipt of the item but have now changed my next upgrade date to 2016. Have spoken, written to them at least 5 times with a return promise each time to ...
Good news Vodacom... this is the LAST complaint. Yesterday we had no option but to cancel our 3G contract. These are the reasons: We have had a 3G/2G then again 3G contract for some yrs now. No problems other than that we live in a bad area (wireless) so speed is a problem. So we ...
We constantly have very bad 3G reception and lost signal all the time. We pay for services that is not available to us in this area. ...
We have a data contract with vodacom. We suddenly lost internet connection so we got in contact with their call center and they told us that the sim card was damaged. So I went to the hout bay vodashop and I replaced the sim card. We haven't got internet connection since November the 15th 2013. I ...