Vodacom declined my application for addition line (for an Internet Wi-Fi router) with reason that "previous VSPC account was not handled in a satisfactory manner". I have had one existing account with them since 1999 and never had any other additional account. I have called the customer ...
Thank you to the lady in the Vodacom Call Centre for the speed and effeciency in which you dealt with my query, my request was logged with the technical department whom I would also like to thank and my request was accepted and working in 10min! Thanks for the great work :-) Renee Swanepoel ...
I had taken a contract at game for 2 black berry phones - i was told i will pay r270.00 but ended up paying r533.00 - i wasnt happy with that - so decided to close the contact - i called vodacom on 2 ocasions - and paid off the settlement amount on 31 dec - but was still debited on 03 jan - iv ...
I upgraded my account to a Top-Up 400 but Vodacom has been debiting my account for R800 every month. I called their useless customer careline on 06 Jan and I was told that I would get a response in 24 hours. Everytime I have called back I have been told that no one has been assigned to my ...
Good day I am having no joy with Vodacom these passed few months. I've just been disappointed time & time again by the customer service & accounts departments which is unacceptable! On Monday morning, 13/01/14, at approximately 9am I received a call from Vodacom in which the consultant ...
Vodacom locked my account and all devices linked to it after I have done an Upgarde. Apparently, the invoice date was the 30th, but the Debit Order was already submitted to the Bank the same day. The R105 then wasnt paid, a very small percentage on my account. The never contacted me about this, ...