I called Vodacom in January, cannot remember the date, Dineo who assisted me was very professional, efficient, knew what he was doing, he was very patient explaining in details what was going to happen, really Vodacom needs to have people like him ...
Went into Vodacom on 22/01/2014 and purchased 5gig data for R399.00. I was informed that I had buy a sim card from Ackermans and come back for them to set it up on my wi-fi router as they had no stock. I phoned their data support this morning as my pc would not connect to the data. Went back into ...
In September'13 I took out a Top Up Mygig5 @ R259p/m contract. To my surprise I got billed for data after the 5gig was used. I phoned customer care and I was told they will get back to me. Someone did phone back 3 weeks later and said that it was a mistake made by Vodacom. They never locked the ...
Account nr I2418080-7 has been paid in full on the 28th of October, yet it still shows as outstanding on my credit report from the Credit Bureau. I have complained about this before, but nothing has been done by Vodacom to rectify this. I have received a letter of payment confirmation on the 13th ...
I ordered a HP Note 650 from the Vodacom data store in Tygervalley beginning of Nov 2013 & went to collect it 2 days later. The specs of the laptop were 500gigs HDD hard drive, 4gig RAM, Windows 8 (to name a few). Upon opening the laptop to see if everything was in place, we realised that it ...
I experienced some problems with my Blackberry last year April. Vodacare in Vanderbijlpark told me they will send the phone for repairs and within 14 days contact me. After about 10 days they informed me that my phone was ready and that I can collect it. On arrival they notified me that the phone ...