VODACOM SA; biggest mobile telecommunications company in SA. Yet you cannot get a simple task like showing the correct data balance for my account summary on your website. My account summary reflects 0kb ALL month, yet I actually have over 2gb (I had to call the call centre). And this has not been ...
I tookout a new contract on the 08/01/2014 and informed the agent that my number needs to be ported. I received my phone on the 15/01. When i contacted the call centre they were unble to active my simcard for various reasons that i could not understand, i spoke to Celeste and no feedback either.. ...
After Vodacom messed up my upgrade and prior complaints, Vodacoms solution was to cancel and make me go through the process all over. When I went to a Vodacom shop I was told my account could not be sorted out because it showed on the system that I have a backorder. This is after Adnaan van Heerden ...
Bethlehem did not have stock on the day I went to up-grade. I went to Bfn and got my phone Samsung S4 Mini on the same day excellent service. Unfortunately the camera focus function went faulty on the 8th day. Beth Vodacom helped me by registering a OBF claim OBF no 000549 Branch code 44477 Dated ...
Saturday Morning Vodacom just blocked my phone. I called customer service and was told that my account was speculate of & THEREFORE MY LINE WAS BLOCKED. I was advised to contact forensics to solve the matter, and they could not transfer my call. HOW WS I SUPPOSE TO CONTACT THEM IF PHONE IS ...
Hi Vodacom, I really do not know what is going on with your service lately but my account has just been suspended due to some reason I do not understand! This is completely unacceptable - please resolve! I suspect that this has been done maliciously by one of your call centre consultants (Ovayo ...