I called in about my airtime that just disappeared, i spoke to the agent who was so impatient and kept on interrupting me while i was talking as a result she missed the purpose of my call. I tried once again to explain to her why i called and she just spoke whole i was busy talking and after that ...
My father received a call from the rewards department to give him a better deal on his contract and offer him what they stated in the call was the newest Blackberry's. After discussing this with me I realised this was not the case and immediately phoned the upgrades department to canceel the ...
I did an upgrade on my account in September. My new package was not migrated to a talk 240 as agreed and I was kept on a talk 500. I contacted Vodacom Numerous times to rectify, but never did. I informed them that I will do the payment due once my account is sorted, but they still kept on cutting ...
The battery on my BB9360 "popped", Vodacom suggested I send it in to Vodacom Repair to have it "checked out".(Take note the phone was working perfectly, apart from low battery life due to damaged battery.) So I send the phone in & soon got a call back & being told that ...
For the past 2 months my account has been debited as per the contract i signed with Vodacom, however my airtime has not been allocated on the 1st as per the contract. I have been inconvienced by this because i have to take out time to call the call centre and hold on for 20 -30 min at a time to ...
I would like to lodge a complaint against Vodacom. I have a Samsung S3 contract since Aug/Sep 2012. This contract gives me 100 off peak minutes, 100mb data and some sms. I set up a limit of R100 per month on top of this before being locked. I have never enjoyed this contract since I started as the ...