I 'upgraded'my Vodacom contract in December 2012. Since then I have been receiving text messages about credit limits that make no sense and I have not received a single invoice, even though my debit order continues to be deducted from my account - at seemingly the same rate as prior to my contract ...
I asked Vodacom to change my subscription a few months ago. I got a migration quote which was signed and returned as requested. However this was never actioned by Vodacom. I have now followed up with them by email on 6 occasions and Vodacom Customer Services has not bothered to respond. I sent a ...
According to the consumer protection act I can cancel my Vodacom broadband contract by giving 20 days written notice. I did so only to receive an email with a quotation to pay my contract up in full, for the rest of the term - 1 year. I've been with vodacom for years, but have had such issues with ...
Upgraded to Nokia C5 on 24/10/2012. Recently noticed that battery charge was not lasting, Monday 25th February, took it to Vodacom The Bridge. This was at 11.35 am. Was told it would take 2 - 3 days. On the 28th followed up - was told that it was not back yet. On 1st of March, the story was they ...
Hi there, two weeks ago I have reported a dis-functional brand-new Nokia Lumia 820 faulty camera, on this very same platform (that was before I paid my 1st R269.00 installment). Four days after, a lady by the name of Cindy from "Vodacom Customer Care" phoned me and promised to revert with ...
My contract was cancelled last year and it took months to be refunded. Then all went quiet now 4months later I receive a e mail stating if I do not pay my outstanding total my cell services will be disconnected. Worked with a Lomarie van Dyk (she was very pleasant) but this is not being sorted out. ...