I took my phone to Cresta servicecentre on the 26th of Feb. I ask them for a fault report. My phone keep on resetting itself, freezing, clock comes up etc. Stand in a line for 15min. I ask one of the ladies toplease get more people to help as there was only 1 person behind the desk. She told me she ...
I TOOK A CONTRACT WITH A CONSULTANT WHO SAID THEY WORK WITH VODACOM WHO TOLD ME I WILL ONLY PAY R115 PER MONTH, TO MY SURPRISE THE BILL CAME BACK R755 INCLUDING SOME ADMIN FEES FOR R455 WHICH I WAS NOT MADE AWARE OF BY THE END OF THE MONTH I WAS OWING ABOUT R2OOO. I WAS TOLD SHOULD I BE NOT HAPPY I ...
I logged a complaint on Hellopeter regarding Vodacom continually phoning me asking for my DEAD mother around mid-January. I was finally contacted by one Eltino Martin who needed some information (YET AGAIN) and he said that this would be sent through to the legal department at Vodacom and the ...
Bought the phone 26/11/2012 and paid cash for it and after 2 months the screen starts fading. I waited for my other faulty phone to be fixed before I could send this one in. I send my phone in at Vodacare Sandton and was told they could not pick up my phone as a vodacom phone. Strange seeing as it ...
I was assured by (a clearly irritated and anxious to go home because it was almost closing time) Enoch (who is only a sales person and not really willing nor able to assist me, "it's not my job" that this ISSUE of me will be attended to VERY URGENTLY. All of this done while he was packing ...
After submitting a complaint to Vodacom on HelloPeter on 7 Feb '13, I was contacted the next day, being told there is current problems in the area, and acknowledging that my problem is not part of it, I was again contacted on 15 Feb, after having to complain about no feedback. I was then told there ...