Having been a Platinum clients as well as a corporate client for many years I would have thought that Vodacom would have been a little more interested in resolving my issues. I have been without access to my email and other corporate facilities for a week despite my own repeated attempts to resolve ...
After selecting a a Galaxy Note3 device during upgrade of my son's account the consultant advised that we have to buy a micro sim as the normal sim is not useable in the new device. The consultant then performed a sim swap on the system which de-activated the current sim card immediately. When ...
My cellphone accounts for myself and my wife usually ranges between R2 - 3000 per month. On 6/10/2013 I received a SMS stating unusual high data usage. Knowing that my wife downloaded 2 cd's I thought that might have caused the unusual high bill of R 6000 at that point already! I talked to my wife ...
Sent sms re urgent booking to colleague on 13/01/2014. No response and he had no confirmation from me so he phoned and I confirmed non receipt. On 15/01/2014 at about 08h40 message finally came through. Took this up with supplier call centre who said it must be my phone. However i had received ...
I saw on my account for end of dec 2013 a debit order for vodacom. I went to my bank and they reversed the payment, went to vodacom 4 u in cent mall, the assistant manager told me that i alledgedly upgraded my contract for a laptop. Which i didn't. It was done on line. I stopped my contract last ...
I have a blackberry 9790 under warrantee it just starts rebooting all the time I have sent it in to vodacom for repairs it came back worse. I called the customer service center and they recomended that I take it to the repair center at eastgate which I did but the consultant said it takes 14 days ...