On 4-12-2013 i did a sim swop at alberton city, after about 7 days i recieved a letter saying that i have cellphone cover for R7000 and the cost will be R116-52 a month. I NEVER requested for this cover i did a sim swop only. The cover is for a data card that is not even worth R80!! I phoned ...
I upgraded and migrated my cell phone account with Vodacom on the 23 October 2013, telephonically. I was told the migration to the new contract would be completed on the 01 November 2013. This was not the case. Following up on the call, I was told I needed to speak to the retentions department. I ...
I got a phone through fnb, the contract included two phones on August 2013, Nokia handset had problems and took it to be fixed on the 27/09/2013 (job number9235345-12294367). After two months I went to the branch and was told it could be located and I again requested they cancel my contract as the ...
Called Vodacom-26.11.13 to cancel my contract, was advised that a Samsung S4 was taken on my name. & the phone was delivered to an address in Jhb regardless of the fact that I am residing in Durban & didnt receive such. Was told to do an affadavit & fax it to Thabo & Linda, which I ...
I have made a complaint regarding incorrect pricing that was charged to me via the Vodashop in Tygervalley with both a Rochelle Carolus and a Tremaine Boer. I was told that someone would phone last week and no one did. I have send follow up mails to both the above mentioned individuals regarding ...
I upgraded my contract for a new laptop at the end of October 2013. My agreement with them was a Internet connection with the option of a top up contract. Even though I had a former contract with Vodacom, I have an uncapped modem with MTN, which means I never use the Vodacom bundles. At the end of ...