Abdul, You sent me an sms stating that I will be credited with data charges on invoice 3/12/2013 and 3/1/2014 net credit R12886.93 incl vat as if I had a data bundle for extra data used. This is not good enough, I want answers as to who used this data, which websites, etc etc. I need to see the ...
On Wednesday 15/01/2014 I wrote a report regarding my cell. phone which was handed in for repairs 8 days ago, that I could not get a loan phone and had to buy another phone after a client for 21 years. The reply I got back was that they would try to assist. I however got my phone back on 16/01/2014 ...
I recently received a call from Burnard Raath & Associates stating that I owed Vodacom R17k. I told them that this was not the case as though the ID No. belongs to me the 0763329539 number does not. In about September 2013 I received a call from Vodacom saying the same. I told them that the ...
I am very disgusted with Vodacom, my fiance took out a top up R49.00 with Vodacom. After 2 years of his number being disconnected from the network he gets a message saying he owes Vodacom R620.00 . He phoned the contact centre querying why his number wasn't making or receiving calls and he couldn't ...
I have a contract with Vodacom and from day one I haven't been getting any Joy from the service provider I took out a contract with then towards the last quarter of the year, I have paid in for my phone which is a Blackberry Q10 on a smart small contract which initially was R299pm. I wanted a lower ...
My wife has been with vodacom for over 12 years! a few months ago she ran into some trouble with paying her account in full, Vodacom then decided that it would be a good idea and with no notification, emails or sms's what so ever to disconnect her services. As time went by and still no ...