I phoned the 8 Jan regarding a account query. Today is 20 Jan and still no feedback. Every time I phone to ask whats going on I get told my call still has not been assigned and they have a backlog because of the holiday. Not my problem. I am a paying customer and I expect service. If I don't pay my ...
I can't believe that vodacom has such a bad stock management system that they have no idea when they will be recieving stock of a certain brand. I have been wasting my time over lunch and after work going into stores to upgrade on either iphone 5s or 5c as there is never any stock. I have decided ...
I have no idea why Vodacom online decides to put adverts of items online which they have never received and are not sure when they will receive it. When I phoned the first time they said they have no idea. Then I phoned again last week where they told me it will be in stock on Monday the ...
Last year 2013, i sent in my tablet to the cresta vodacom repair shop cause if wouldn't read the sim, after countless calls to the branch and talking customer care, i was told my unit was blacklisted by mistake and it would be an easy matter to solve. 2weeks later i went into the shop, spoke with ...
Online order for Blackberry 9320 placed on 29 December 2013, order accepted stating agent will contact me shortly. Agent only contacted me on 14th January 2014 - order authorised and accepted, delivery address was requested and confirmed. Delivery of unit was due on 17th January 2014 - confirmed by ...
I have a Samsung Galaxy Tab, with 2gb data every month. One gig for daytime and one nightowl 12pm to 5am. Now, without knowing, I had used up my daytime gig. At this point, Vodacom should have made me aware of the extortionate prices they charge for going out of bundle, something in the region of ...