FROM THE FIRST OF JAN 2014 MAFIKENG/MMABATHO AND SURROUNDING VILLAGES HAVE BEEN EXPERIENCING NETWORK PROBLEMS. I.E. DROPPED CALLS / INAUDIBLE VOICE CALLS AND MULFUNCTIONING INTERNET SERVICE. PLS HELP, CONDUCTING BUSINESS IS A NIGHTMARE ...
I called in to find out when i was due for a upgrade the man said i could upgrade now so i tell him what i am looking for this is on the phone at customer services we order this he gives me what i want two weeks later i phone to follow up as it has not been delivered to be told that they dont do i ...
From the first weekend of January 2014 Mafikeng/Mmabatho and surrounding villages have been experiencing dropped calls, inaudible voice calls and mulfunctioning internet services. Made numerous calls to Vodacom Call Centre to report bad service and network problems are still the order of the day. ...
In 2010 I got a contract under my father's name and finally decided to upgrade my phone as I now have a full-time job and my own bank account. I went to Brooklyn Vodashop with the required documentation and sat for nearly 1.5 hours while they entered it into the system, only to be told that I don't ...
In Nov 2013 I had a corrupt employee of Vodacom benefit on an iPhone upgrade on my behalf. It took Vodacom 2 months to sort this mess out! NOW... I receive an erroneous bill for R6600! The invoice states "24 month handset". C'mon Vodacom what next??? And now the usual process follows, ...
From elation to extreme frustration in a very short time, how can it be so difficult to renew a data contract? I logged a call on Friday 31 Jan, got the reference number, visited 2 Vodacom-stores on the 1st of February, followed up with the contact centre on Monday 3 Feb and mails from the Vodacom ...