I bought 2 x R5 vouchers, left it in my shirt pocket, went to work, forgot I had it in my pocket, when I wanted to load airtime vouchers was wet, I wear a bulletproof vest during my working hours, due to the work I perform, around 16h00 I phoned customer care and was told that I can't be helped ...
Well i bought myself a Z10 October 2013 online and in Dec my phone needed a software update and i took it to one of the Vodacres shops in Green Point Cape Town, they told will me will take 7-10 days ok, 10 days lasted and no one got back to me, i called told me my phone does have liquid damages so ...
Tuesday 7 Jan, I went to the Vodacom Customer Care Repair Centre in Sandton, I have an iPhone 5, and the camera has been faulty, and it's still under warranty untill March. I booked the phone in and was requested to collect it yesterday (20 Jan) After 2 whole weeks they advised me that they were ...
Vodacom, What in the is going on!?? It's now 16:30 on day 2 & still I'm being sent from one department to another?? Please reinstate the finance on my acc so I can do the upgrades on both my lines OR must I rather take my business elsewhere?? What went wrong in the last 2 years that it's become ...
I took out a cellphone contract over the phone from Vodacom. On the 29th of October 2013 my Samsung S4 was delivered, but it was the wrong color. I phoned them and informed them of the problem and they said they will collect the wrong phone and deliver the right one within the next 7-10 days. I ...
I placed an order last week Friday for a S4 Mini, my application was approved & was told that my order would be delivered on the following business day being Monday. I was also told that RAM Couriers will contact me on Monday morning to confirm a delivery time. Monday arrives & I receive no ...