Hi i sent an email to vodacom customer care on the 16/01/2014 requesting a settlement figure on a account that i had, its now the 21/01/2014 and have not received any info our even a courtesy email to state that somebody will be assisting me. I'm trying to PAY you guys back. Please help ...
I ordered an iPhone 4 online when I saw they were advertising a special. They delivered me the phone which turned out to be faulty. When I then tried to return the phone (through various methods) I was told they don't take phones back, they repair phones. They therefore would not replace the faulty ...
This is the second time im writing my complaint. Im very disappointed and disgusted in the service that I received form Vodacom. Its now almost 3 months that Vodacom is sitting with my handset. Initially I was the one that did the running around for 2 months. After I logged my first complaint ...
On the 9th of January I logged a call to query the charges on my invoice. I was told that I was being charged for BIS. However, when I took the contract I was told that BIS is free. The person that took the call said he would cancel the current BIS and load the free BIS. He also logged a service ...
On 14/01/2014 I visited the Vodashop at Vodaworld in Midrand. I needed to replace my Iphone after i recieved a letter from the Vodacom repair shop in Vodadaworld stating that the phone was beyond repair and i would recieve a brand new replacement handset under the value of R9500. The lady that was ...
Paul from Menlyn repairs has promised me several times that he will contact me re my broken phone, he ignores all messages. Who can help me? ...