I got a new Samsung S4 on Friday from a supplier, the phone was working absolutely fine till I received a sms saying that Vodacom has picked up that my sim was inserted into a new phone, for MMS and Internet connection settings reply and install files will be send to you. Which I did but after ...
I was out of country and had activated the Vodacom travel saver. I departed on Friday 27th December and did not use any data as I have been on wifi. I received an SMS on the 30th December stating that I have high usage of over 25000 rands! This is absolutely impossible from my end. Its been 21 days ...
I am Ronaldo Lobo, please forgive my rudeness but I placed an order more than a week ago for a Nokia Lumia 1020 on a Smart M contract, you "claim" to deliver the next day well what a lie, I am still waiting to receive my phone and the Always on value pack. I have been told continuously ...
I cannot express just how furious I am with Vodacom! Why is no one following up with Elite Mobile? I've made probably 10 calls to both call centres and not one person has called me to advice whether my complaint of a week ago has been dealt with. This is actually becoming rediculous! I'm stuck with ...
Well thank you to vodacom for reacting so quickly. Apparently the fault of our poor to none signal problem was the tower. Just a pitty that its taking more than a month now to fix. A consultant came to see me and phoned me regularly to keep me up to date, but there has since been no improvement. I ...
So I did an upgrade on the phone in dec 2013 to a tablet. This was done online. Yesterday I have been problems wit the tablet. So I took the tablet to the vodacare store in canal wlk told me she can't help me. She tells me to call 0821959 which I do and they refer me bk to the store. All I want to ...