I recently asked Vodacom for information via their Website. In response I got an email from [Email Removed] asking for details to verify my account. Now if I wanted to phish for personal details I could just copy this email, change the reply to email address and send it out to a Spam mailing list. ...
On Thursday I bought my very 1st Apple product an Apple Ipad Air. The package was delivered and we were all very excited about it, until I opened it. In the box they gave me a normal sim (bad show Vodacom), so I stay calm phone the call centre and request the right sim, the call centre agent want ...
I would like to complain with the way vodacom is mistreating me in the following manner, first there were billing me reconnections fees that no one at vodacom has ever explain to me and when i complain about it, they refer me to my contract and when i said how does my copy of my contract looks like ...
Vodacom billed me R135, 00 for the topup contract I don't have with them. They send me the account no. I2546691 and phone no. 0716030549 for billing me. I did phone vodacom with query, then they told me to make an affidavit that I don't have 135 topup with them, of which I did. To my surprise now I ...
On the 2nd of January I received an SMS to advise me that Vodacom has detected unusually high data usage on my cellphone and that I should contact the number provided. I then immediately lodged a dispute as I have never used this amount of data in my life before. I have Wi-Fi at Home and never ...
I am a platinum subscriber at Vodacom and hold numerous celphone contracts with them. On 24 Dec2013 I requested quotations for premature cancellation of 4 of my contracts - these were sent promptly. I then committed to payment on this date and sent the proof of all these payments along with the ...