I cancelled my contract well in advance, so that when the contract expired on the 4th of May there would be no carry over. I have been forced to pay for the full month of May, and I do not even use the card. I do not want the minutes! I do not want the contract any longer. I spend a lot of money ...
For the past few months, I have been getting statement from my bank which reflects Vodacom attempting to collect money from my account without my authorisation. Most recently, they attempted to withdraw a some of R2, 899.10 using I3544311 0176421259 VODAC as a reference. I tried to send them an ...
I have a data contract with Vodacom that I got last year. I hardly ever have time to use it from my laptop @ home. I called them to see if I cannot upgrade the contract to add a tablet so that I can use the data on the go. I got an obvious NO from the Call Centre and I understand coz they have ...
I am trying to cancel one of our companies cellphone contracts. Dialed 082111 got through to some one who then said that I should phone 0821958. Dialed three times an waited more that 8 minutes. You hold on for ever and get told to wait for the first available consultant and that the call maybe ...
There's been signal issues in my area for the past few months and I've brought this to the attention of Vodacom on several occasions. I was finally informed that they're aware of the problem but there was nothing they could do to fix the problem, as some or other tower had broken down or is ...
I purchased a Vodacom sim card which I Rica'd at Vodacom Greenstone & was allocated a cell # which I use in a data modem. I have been loading data since beginning March, the last being 100mb beginning April. On 27th April I could not log on & accessed my account on line, I still had 90mb ...