Hi. Recently my account has been in arrears and Vodacom contacted me on my Vodacom Cellphone so that we could arrange a payment plan on paying my account. This was about 3 months ago. We arranged a payment plan of me paying R2400 the one month and then the next month I would have to pay the rest. ...
I noticed that my Cellphone account got unusally high but thinking it was my data package I continueslly paid for it without worries however when I went to pay my account on 6th Of April at the Vodashop curisosity got the better of me and I asked what was all the charges for and then I am told ...
My upgrades were due and because of time I sent Vodacom an email requesting a list of phones and tablets available on my current packages: My email below: Hi, Both my contracts are up for upgrade. I would like to know what smartphones are avail on topup 135 and what tablets are avail on Top up ...
Blackberry curser button failed after couple of months; did not "click" anymore; took to Menlyn Vodacom with pre-phoned from Kolonade Vodacom that they will fix while we shop agreement. When arrived we waited in the line and was told we have to comeback another day and was told if it was ...
After my complaint on HelloPeter.com on 27/04/2013 regarding the pathetic customer service I have received from Vodacom in the Mall of the North, I have spoken to Risheen Matsimella who handled my complaint. She was extremely professional, helpful and empathetic, and she really went the EXTRA MILE. ...
A couple of months ago I went for my upgrade as due every 24months, but the phone I wanted was on a higher package, so determined to get the phone I migrated to the higher package as was always a happy Vodacom customer, until yesterday (02-05-2013) where I received and sms stating "my Vodacom ...