This is an update on Job number: 8771072. I logged a complaint and received a few calls from the Repair Centre insisting that we let the phone fall in water and if we pay the R320 if is (wait for it) NOT guaranteed that they can fix it. Brevran (Repair Centre Technician) suggested that we do ...
I life and work in the Gordons bay/ Somerset West/ Stellenbosch area and move between these areas on a daily bases. And for the past couple of months me and my wife (and people we talked to) have been experiencing very bad cellphone reception, specifically when it comes to Internet connectivity. At ...
My blackberry 9780 bold was working fine but had 2 black dots on the screen when I decided to book it in for assessment at Cellucity. 3days after I got a call from Vodacare JHB informing me what the fault was and the cost but I advised them not to fix it as it was insured. The following day they ...
Hi Vodacom, I am a disappointed customer with a new Blackberry Bold 9900 and less than a month after acquiring it, the scroll pad stopped working. Vodacare in Gateway claims that the phone has been liquid damaged and cannot be repaired by them. I can assure you that there has been no such damage ...
I cannot believe that you would pay someone in your company to auto program a computer to send text messages every 15 minutes or so to inform me that my data bundle has run out. The person responsible for this should be dismissed. I do not think you understand the repercussions of this action. ...
I just took a contract with Vodacom and tried to contact them with the settings. Tried to contact Vodacom and their IVR advised that I have exceeded my time in calling their customer service line I must wait for the next month. I am sitting with the phone that I am unable to use and I am paying ...