Cancelled contract in the beginning of april, I was still charged my monthly fee!! Called call centre and waited 10 mins - no ans!!! ...
Since i received my x2 S3 Lte phones I have had constant connectivity issues whereby I get disconnected from the vodacom networks. When i bought the phones there was no mention that the lte network was incomplete and that there were issues. had I been told this I would not have purchased the ...
I did a down migration on the 25/02/2013 from package R315 to R135. I was told that it would be effective as from 1 march 2013. End of march 2013 got my account statement it said i was still on the package R315. Called Vodacom again the person i spoke to said it takes two months for a migration to ...
Hi. I had two contracts with vodacom which i requested to be cancelled (on the same day) and only one was cancelled the other one (071 353 9484) wasn't. I called vodacom to investigate why was this the case and i was told by one of their Agent Dineo on the 2013-04-23 that they will investigate and ...
I lodged complaints in Feb & March 2013 on HelloPeter and received this message from Vodacom: "We have received your posting. A senior consultant will be in touch regarding your account query. Consumer Website Team" BUT IT IS NOW MAY 2013 - I HAVE STILL NOT BEEN CONTACTED!!! Customer ...
Vodacom debited my account 26th April fro R144. I called 30th to cancel my contract and went on to prepaid. Spent 40 minutes on the 30th April to do the cancellation. This morning I see the R135 (of the R144) recurring recharge has NOT been creditted. Spent 40 minutes with 3 different areas. Please ...