On 22/04, I complained on HP about the service of Martinus Vermark at the Vodashop Key west. The person who resolved this matter was Dumisa Dyosini from Fourways. We have had to take the phone back as it is still not working correctly, however Dumisa was very helpful. I look forward to having the ...
I recieved an sms from my Bank saying that R100.89 was debited from my account. This is the same amount that Vodacom credited me with after I have cancelled my contract with them for delivering the wrong phone and now the same amount has been debited from my account. When I call them they tell me ...
After reporting on HELLOPETER in February on how unhelpful Vodacom were handling my problem - sorry to say it is still not sorted - 2 months later. Bearing in mind that this is an issue since 2012. ...
I have complained numerous times at Vodacom themselves and even previously on Hellopeter about the signal strength in our area. Every time they make promises of improving. I've also explained a few times to various people that I suspect it is the tower which get affected due to mine activity - the ...
According to my knowledge you have 7 days to take your phone back if you upgrade, if there is anything wrong with the phone and they must give you a new phone. We got a new Z10 on Saturday 27 April 2013 and the phone keeps on rebooting itself. What is the procedure because they absolutely refuse to ...
On the 2nd of April 2013 I took delivery of a Sony Xperia Z on recommendation of the sales staff at the Vodacom shop in the Woodlands mall. Nine days after the phone would switch off every time I'd send a SMS, make a call or activate the camera. I handed the phone in at the Vodacom repair center in ...