I bought my Voda sim card in 2008 if not 2009 and i have RICA'd the same number when the law about Rica came to effect. I used that number full time until late last year (2012). i began using that number for data bundles and Internet usage not frequently as i used to. Few days ago i discovered that ...
Been trying to perform an upgrade for my existing contract since 14th of April 2013! Made at least about 8 calls and every time you call you wait for 15-20min before an agent answers. Each time you call you have to perform security checks and explain the entire situation to some incompetent person ...
2mnths ago we upgrd our contract. We took a Nokia Lumia 610. home we realised that this smartphone can't do cellphone banking. We contacted the store and asked them if we could return the phone if we were not happy with it. We were told we could as long as we brought it in within 7 days. we called ...
My grandfather passed away in January, and my grandmother now gets his pension money. She had tried to put the contract in her name but they keep sending her from place to place. She can't drive thus relies on us to help her monthly (she stays in the North West). Every month she has been paying the ...
I'm addressing this for the Service Suppliers attention since Vodacom Direct don't seem respond to these complaints. I upgraded my phone in December from a Blackberry package to a Smart light package (with a Sumsung SIII). Part of the upgrade was receiving 100 monthly sms's so I cancelled the 200 ...
I phoned the call centre twice - I have a booster at the office and for 4 days I can not get onto the Internet. When I phoned on the 30th of April they told me its a over all problem - my husband took his car and went to Sasolburg and guess - outside Heilbron there was full coverage - So Call ...