I did my upgrade electronicly online on 29 April 2013, Today 6 March 2013 i phone the call centre to query when i would receive my new phone, as it said online within 5 to 7 working days. Just to find out that my new phone is on its way back to JHB - apparently the courier company tried to phone me ...
I spent my December holidays in Knysna where I use an USB modem for internet access. The Vodacom service where we stay is so poor that there is no or little 3G reception. My January Invoice from Vodacom states that for one day, 7/1/2013 I used 219Mbytes. There are other high days as well. I queried ...
A contract which was taken out for my husband's business ages ago was not paid by the responsible person and my husband got a letter from Vodacom during 2011 that he is responsible for payment thereof. I made arrangements and settled the account over a few instalments. On the 1st of May (public ...
At the time of my upgrade in January 2013 I explicitly requested a package including free BIS service. This was agreed upon and for the last few months all was as agreed. On 30/4/2013 the BIS service was terminated. Vodacom insist that the upgraded contract does not include free BIS. Either I was ...
My contract was due for upgrade on 07 March 2013, I wend back to Vodacom and I chose a Samsung Galaxy Chat phone, the guy promised to call me after two days since they didn't have the phone in Stock he explained that they will have to order the phone, after two days he did not call I had to call ...
I booked my brand new Blackberry Z10 cellphone in at the repairs counter at their branch in the Bridge (PE). My new phone just died at the slightest of bumps. 2 weeks later I was told that my phone has been repaired. The following day I drove the 70km to their branch, just to see that it still had ...