I took my Blackberry handset in for repair after experiencing a cursor failure which rendered the phone unusable. It is a contract phone that comes with std 2 year warranty. I was advised that the warranty has been made void by the slight damage on the mute button ie is a rubber on top of the phone ...
I live in Sonstraal Heights, Durbanville, Western Cape. Suburb is about 12 years old in area where my house is. in the past several complaints were made via Vodacoms call centre. sometimes up to 3 weeks without propper service and hardly no reception... the indicator shows from gsm to edgs to 3g... ...
I upgraded in June 2012 from a Blackberry to a Sony Ericsson, for the last few months I have been billed for BIS and I do not understand why? Why they cant see I am not with BB anymore. I have also received a bill of R995.00. When I went to vodacom in Tygervalley, they were not very helpful, ...
I upgraded on the 22 of Feb 2013. I waited since last year Nov for the new Blackberry Z10. When they phoned and said the phone is available I was sooooo happy. Yeah right!! Only till the first bill came. First they didn't take my BIS off and also my sms bundle that I had, which they said they ...
A week ago I posted a complaint about the call centre. I got 2 phone calls last Monday assuring me that someone from networks would call me in 24 hours to make an appointment to change the faulty booster that Vodacom had supplied. This is the kind of service that I have been having since December ...
A week an a half ago I was promised by Vodacom that one of of there consultants will contact me regarding the miss leading information I have received regarding the promotional data bundles but once again no results no response from Vodacom regarding my complaint. is there anywhere I can report ...