Called 911 and it was directed to the vodacom 112 Emergency centre for ambulance service from 0722866077, call was answered @ 22:08 network was not very good so I didn't catch the agents name, However as an emergency service number I hope all The calls are recorded. The tone of the agent was not ...
On the 18th April 2013, and lady from the Vodacom Direct call me (at around 12h15 - 12h35) to migrate me from a Top-up 135 to a Top-up 200s. She explained to me that this is a higher package with per second billing. I continuously asked if my BIS will not be impacted and she re-assured me that the ...
I have been trying in vain to obtain a simple email address for ANYONE in the vodacom accounts or legal department and NO ONE is prepared to give me one. Your website does not help at all! Your vodacom call centres have sent me round in circles for days with no answers or success. They blatantly ...
I upgraded my blackberry contract last year and have not received a single itemized invoice from them. After finally receiving one today I am now aware that I have been over charged for data which is included in my contract plan as unlimited. I can only assume this has been happening every month ...
I have a top up contract with Vodacom for while now which includes the sms bundles, for last month and this month i didn't receive the sms bundles only the airtime. i contacted vodacom customer care and i was told that it will be sorted, today i received a sms informing me that my sms bundles are ...
I continued my contract last year October and upgraded to the new blackberry bold 9790. 2 months later I was forced to sent the phone in for repairs. I then received a refurbished phone (not brand new) and this had more problems then the previous phone. I have now sent this phone in for repairs. I ...