I have been trying to claim insurance on a damaged phone this week, I have had to physically go to the branch 3 times this week. Every time I have gone through, I have been informed that i need a different document, or the claim cannot be processed today. Every time I have gone to the store, it has ...
I requested an upgrade to the Samsung S4 on a 315 top up (Wednesday 1 May), I specifically asked for the the one where you pay R569pm as my husband did his upgrade the week before me. When I saw the quote it was a R539pm minute billing quote. I immediately called the next day to stop processing ...
Good Day a couple weeks ago I went from prepaid to top up contract, for myself and my wife under my name. the person who did this for us, mixed up my wifes cell number, and now im paying for someone else to recieve 99rand a month. both my calls was closed, that I logged with VOdacom, and nothing ...
MY SON LOST HIS PHONED AT SCHOOL. WE CALLED AND BLACKLISTED THE PHONE ON THE 21-03-2013 A FEW DAYS LATER A PHONE WAS FOUND AT SCHOOL. I CALLED VODACOM REQUESTING FOR THE UNBLACKLISTING OF THE PHONE. I WAS REFERRED TO VODASHOP WHERE I COMPLATED THE UNBLACKLISTING FORM ATTACHED AN AFFIDAVIT FROM THE ...
VODACOM IS TRYING TO CHARGE ME FOR SUBSCRIPTION SERVICES ON A DATA SIM!! i HAVE BEEN WITH THEM FOR 15 YEARS AND THEY PULL THIS!!! I LOGGED A COMPLAINT AND THEY HAVE COME BACK AND SAID THAT ALL CARGES ARE VALID. THE SIM HAS NEVER LEFT MY 3G DONGEL, I BELIEVE THAT THE SIM WAS ILLEGALLY CLONED AND A ...
On the 15th of April my mother received a call from Renisha Inderjeeth that someone has possibly commited Identity on my name. I live in Kuwait and my mother has a mobile contract on my name with Vodacom. Renisha asked my mother to have me contact them urgently. I contacted the same day and Renisha ...