My contract was expired on 01 April 2013 but still taking money from my account which means Vodacom is money from the customers. I want my money to be refunded immediately. ...
I am astounded by the absolue chaos and state of incompetence the company called Vodacom has fallen into. This once fore runner in the cellular industry has clearly had a change in senior management, and the result is a company which is run like a government department, clearly not concerned about ...
A lady called and arranged with me to put all amounts owed to Vodacom into one lump sum and I pay off every month. What she did is put me on ITC and then tell ITC I have not paid for the last 9 months.( I have receipts to prove I have paid). ITC have on their records I have not paid anything to ...
I fell, iPhone in hand, and completely shattered it's practically indestructible glass back panel. Obviously, my world ended in that instant, but I digress. I contacted Vodacom Repairs in Bloemfontein, and was transferred to a very friendly girl called Bernice Nell. It is such a rare thing these ...
Every single month i have to email your customer services team to get them to email me my Tax Invoice - i have asked on numerous occasions for them to simply email me every month - but it never happens. Pls sort out this simple request ASAP - its an inconvenience to request it myself each month ...
I received my upgrade in February of this year. Since then my phone bills have been in excess of R1500.00 every month due to data charges. I don't use the phone any more than friends/colleagues using the iPhone, on the same contract, with bills averaging R500/R600. I have queried this with Vodacom ...