Cant believe it can get this bad with Vodacom. (See previous posts - still no service). The Service Centre quotes on a phone THEY broke - ie they want to charge me for their damage. But now they are in a dispute with their courier to see if the couriers will accept the responsibility. So I must now ...
I have requested Vodacom to cancel my contract at the end first annual subscription, they called informing me that my contract is about to expire and I requested cancellation at end of contract and I even called their cancellation/accounts department to request cancellation. Today I have tried to ...
I am probably wasting my time even writing this report! I am beyond disgusted with Vodacoms continual insistance with feeling the need to REPAIR blackberrys! Other service providers replace them rather. So this is now the SECOND time my wonderful blackberry is going in for repairs this year. I am ...
I upgraded to the new Blackberry Q10. On receiving it, the phone had an out of box failure. When trying to contact Vodacom Upgrades, no one wanted to take responsibility for the problem, and I was referred from one department to another, without being able to actually report the problem. I then ...
I ordered a new contract on Monday 13 May as my data usage on my other contract was completely out of control even though I checked my usage on *111# continuously (see previous complaint that has still to be resolved) The new model wat delivered on Tuesday 14 May 2013 (GREAT!!) I phoned on Tuesday ...
4 January 2013, Vodacom phoned saying that I have won a phone for being a good client, I've asked if there will be any fees payable which they said NO. 17 January 2013 they delivered the phone, no id was asked for and on the invoice shows a total of R0.00. 21 January 2013 I phone to hear if there's ...