I am Vodacoms 267 Corporate client. In the past year i have had to have my Blackberry Torch repaired three times. Each time it has taken three to four weeks. On the 16Th of April i logged a service request after the latest repair lasted a month. It was to ask for a loan phone while my phone was ...
For several months now EVERYONE that i know whom is with Vodacom have been having signal problems. I daily receive messages from the 121 voice mail sms service saying that i have missed calls etc, when in fact those calls never actually came through, never the less, when i try to make calls i ...
I did a transfer of account from Mothers account into my name. I was then cut off from service, after having called to find out why i was getting sms's saying i had funds outstanding, to which i was told dont worry about it, account was reactivated after i went to the shop. after being cut off ...
Two days ago i purchased a 1gig pro data bundle, it did not state that the promo will be ending and that I would be losing all data and now I have lost R150 worth of airtime, this is unacceptable as i am using an excessive amount of data and vodacom charges R149 for a 500mb data bundle and ...
The Vodacom store has on multiple occasions provided terrible service. I went there last year to get a SIM for my iPad, instead of being sold a micro-SIM, I was sold a cut SIM.When I took this to the iStore they told me that had a put this into my iPad I would have damaged it beyond repair. When I ...
I added a new line on Friday 10th and had a prepaid number to port into Vodacom. I was told it should all be fine by Monday. After multiple visits to the store and now a second sim prepped / RICA'd and inserted I still do not have the ability to use my new phone as the sim cannot be provisioned for ...