Vodacom apparently has a product called Deal Match where they will attempt to match the deal of competitors when the deals are superior to their current offerings. This sounds like a great product and method of retaining clients, however none of the staff at the branches are able to assist. ...
"A consultant will make contact with you to assist."... yeah right - here we are 17 days later and still not sorted. Give me the consultant's number and I will gladly call you because you just don't have the integrity to make any such statement/promise at all ...
Vodacom, Being a contract customer for over 10 years I recently wanted to port my number to a different service provider. Under advisement from you call center, I canceled my contract which was rolling over month to month. It expired last year December 2012. I subsequently cancelled my contract on ...
I have been a sworn Vodacom client for many years. The main reason is the service excellence of the personnel of Vodashop in Vredenburg. Service rendered by them are continuously good and very friendly. All the staff members are well informed and trained. I have recently upgraded my contract and ...
I booked in my phone around the first week of March, after countless calls and emails on my side the phone was in repairs for over two months and I was being charged monthly, firstly they said they couldnt fix the phone because it was not insured despite the fact that I called numerous occasions to ...
I was on a topup135 and paid R138.50 and it was upgrade time so I went to the store because the vodacom stores in our town couldn't help me so I took the upgrade trade in deal, you trade your bb8520. For a bb9320 on topup 99 for R129 but the sales lady was so eager to get it over and done because ...