On Friday 11 May 2013 i called Vodacom to do an add on onto my contract which was no problem at all. Delivery according to the ad is one day. So Monday was fine by me. Delivery took place only on Tuesday afternoon, i called to have the line activated just after 14:00, and that was sent to the ...
About 2 weeks ago I called Vodacom and asked them to terminate 3 of my data accounts. This was not for the reasons that i cannot afford them but i cannot afford to be paying for something that is totally useless to me. The connection i receive is practically 0 -> constant connection issues. On a ...
I requested a call back on the Vodacom site last week, to which they claim they phone you back within 48 hours, this did not happen, and I phoned them on Tuesday, and Kifilwe told me that her supervisor will phone me back, this also did not happen. I phoned in on Wednesday, and Lukholo was the ...
Good Day! i have received my account statement from Vodacom for my IPad, the contract is a 2 gig contract! I have set a maximum limit on the account of R50 (if the 2 gig are finished). On my account Vodacom went past the limit of the R50 that was set. I spoke to Vodacom client call center operator. ...
MY HUSBAND BOUGHT ME A R29 VOUCHER I TRIED IT AND FOUND THAT IT WAS USED. SO I CALLED THE CUSTOMER SERVICE DEPT AND THEY CONFIRMED IT HAS BEEN USED WITH THE SERIAL NUMBER AND I SHOULD TAKE IT BACK TO THE DEALER WHERE I BOUGHT IT AND WHEN I TOOK IT BACK THEY REFUSED TO TAKE THE VOUCHER BACK AND SAID ...
Cancelled their contract within 7 days because they delivered a wrong package. They promised to collect their phone within 7 working days which they failed to do so. Followed up with them and they still made empty promises. Recently I just found out that they blacklisted me because I haven't been ...