In December 2012 I contacted VODACOM accounts division to advise that for business purposes my mobile number had been migrated to MTN. At the time I was half way through my contract with VODACOM. I said I no longer needed the account and wanted to know the most effective way of cancelling the ...
I upgraded in October 2012, so my phone is 8 months old. Since I got it the battery life has been pathetic. One day I noticed that my phone is skew, it also heats up when I listen to music. When in Natal I went to a Vodacom Shop and they told me that Vodacom would not replace the phone as they will ...
Short version... I bought a Blackberry from a friend in Durban to help his family out financially. The phone was shipped to me by Mr Bauer, the phone was his wife upgrade phone. I paid R6200 for the Z10, was used already. Mrs Bauer reported the phone & blacklisted it! I had all the receipts to ...
I took out a data contract that was on promotion two months ago. I am not receiving any data usage reports and no one can tell me what is my data rate. I logged a call on Monday to get an itemized billing. I was told today that the call was closed because I there was no alternate number. The lady ...
I have been a customer for 20 years and recently upgraded to a Blackberry Z10 - what a disaster. After spending time at both Vodacom, Vodacare and Blackberry it was realised that the Z10 and the Bold range of Blackberry's are not compatible and data cannot migrate upwards. Unit was returned after ...
I have a contract for an internet modem from Vodacom, but there is basically no reception in my area. I contacted vodacom to have something done about it and was told I should never have been told it would work in my area. This was not checked by the person I spoke to. After a whole year and a lot ...