I spoke to a lady at your call centre who only identified herself as BK. My 1 contract expired on 14Nov13 and I'm still being charged for it. When I spoke to BK, she mentioned it was because I did not cancel the contract and therefore it was automatically renewed because you assume that I'm happy ...
Went into Vodacom store, the 7th time, after strugling to get the phone I wanted, that came quiker by ordering online, then, I needed a smaller sim, paid for it, waited for sim swop, after 2 days, still can't use my phone, went back, same reply as everyday, systems ofline, its never been online if ...
I have been to The Glen Vodacom to order a laptop on my existing contract 2 weeks back and was never contacted. I went again to find out and was told it will come on tuesday. Today is thursday and no one has contacted me to update me on the progress and when I call, nobody is able to assist me. ...
I'm disgusted with Vodacom's service cannot believe it. I had logged a query with you guys last year already and Paul called me once could not get me left a voicemail message and sent me an e-mail to contact him back which i did several times and he never came back to me or even answered one of my ...
I've signed for a new contract with Vodacom on the 1st of February. The process of signing up was fairly easy, but it took 2 days to activate the contract so I could make calls, the excuse being is that the system to do so was down on the 1st of Feb. Whilst the new phone looks great, unfortunately ...
After reporting Vodacom last month for a billing queries which got sorted out, another issue arises. They debited my mothers account with R206 whilst the bill was suppose to be R250, claiming there was not enough money in the account to cover the whole amount. That is a blatant from them as there ...