On Thursday morning 30 January i was browsing Vodacoms web site to look at the upgrade possibilities when I saw that they provide a next day delivery service if you upgrade before 12pm. On Friday around 2pm I decided to phone the call center to check on the delivery as no one has contacted me yet ...
I ordered a phone online from Vodacom on the 18th of december, and waited for 2 weeks for delivery to come, and when i eventually called to find out what is holding up the delivery, i was told that there is no stock for the accessory (power battery bank), no one called me to inform me of such, and ...
On Thursday afternoon (30 January), Vodacom Business phoned to say that two of my business lines, both data, was up for contract renewal. Nabila discussed my options over the phone and said she would e-mail me quotations for two options that I had to sign and return. I received the quotations, but ...
I'm very disappointed in Vodacom I have 4 contracts with them currently I have phoned the customer service just to get the settlement letters for all my contract I wish to pay them off!! But nobody wants to do the job!! I also have one contract with MTN and they help me ASAP, so why cant Vodacom do ...
On 27/1 i clicked upgrade, Simpiwe phone me. We were discussing upgrade options, while discussing he said his pc is hanging, he needs to reboot and phone me back. He NEVER DID. 29/1 I notice an upgrade was done and I no longer qualify. I phone helpline and the transfer me all over the show. After a ...
I upgrade my daugther's cellphone contract (072 661 2251) Blackberry to a Samsung S3 Mini in August 2013, she had no problems with her phone until Nov 2013. Since 7 Nov 2013 her phone has been for repairs 3X at Vodacom Repairs Menlyn with an software update, mother board replacement and another ...